Terms of Service
Version 2026-11-13 · Effective: November 13, 2026
1. Who we are and what these terms cover
Alvin's Club apps — including Chat with your AI team, Studio, Channel, SEO/GEO, Builder, Insight, BrandPilot, Creators, ROASMax and Merchant Desk — are operated by FUTUREVERSE TECHNOLOGIES LLC, 30 N Gould St Ste N, Sheridan, WY 82801, United States. These terms cover these applications, including web, MCP and AI assistant access.
The main website is operated by FUTUREVERSE TECHNOLOGIES LLC, 30 N Gould St Ste N, Sheridan, WY 82801, United States. These application terms do not cover its separate website services.
By creating an account, signing in or using the apps, you agree to these terms and to the terms shown when you buy or subscribe. If you do not agree, do not use the apps.
2. The service
Chat helps you plan and work with your AI team. Website drafts, reports, content creation and publishing depend on the capabilities and connections available in your workspace. You must sign in before sending messages. Chat messages and files may be processed by the AI and infrastructure providers used to deliver your request. Existing confirmation and spending controls apply to tool actions.
BrandPilot runs your brand like a media company: it builds and runs your content matrix across every account and platform you connect, in one voice, on one plan. It publishes for your brand only with your approval, as described in section 18.
You give us a link to a product page. We fetch the product photos and product information from that page, prepare the photos (for example, removing people and backgrounds), write short video scripts, check them automatically against our quality guidelines, and generate short vertical product videos and styled lookbook photos with AI. Available features, limits and prices are shown on our website and in the API description.
Some steps rely on third-party AI models and infrastructure providers. Processing times are estimates.
3. Your responsibilities
Only submit links to products you sell or are authorized to promote. You must have the rights to the product information, photos, trademarks and any likenesses on the page you submit, and you authorize us and our service providers to use them to provide the service to you.
Do not use the service for illegal, deceptive, infringing, hateful, adult or dangerous products or claims, or to impersonate real people. We may refuse or stop any request that we reasonably believe breaks these rules or the rules of the platforms where content will be published. This includes the rules of TikTok, Instagram, YouTube, Facebook, LinkedIn, X and Hashnode when you post through us (section 16).
Keep your API key secret. You are responsible for activity under your key; tell us promptly if it is exposed and we will replace it.
You alone are responsible for what you publish with the apps; we do not review it (section 20). Section 21 lists what the apps may not be used for.
4. AI-generated content
Videos, scripts and photos are generated by AI and may contain mistakes, similarities to other content or details that differ from your product. We instruct our models to use only facts from your product page, but you must review every output before publishing and make sure product claims and required disclosures (including any labelling of AI-generated content) are accurate for where you publish.
The people shown in generated content are AI-generated and do not depict real individuals, except your own models (section 12), which depict the person you provided. As between you and us, you may use the outputs made for your account as described in section 22. We do not guarantee exclusivity, intellectual-property protection for AI outputs, or any views, sales or return on investment.
5. Prices and payment
The service is paid for with prepaid credits: 1 credit costs $1. A video uses credits by its length: 3 for 8 seconds, 4 for 12 seconds, 5 for 15 seconds, 6 for 20 seconds and 8 for 30 seconds, and a remake that follows a reference video adds 1 (the current rates are shown on our pricing page and in the API description). If a video fails to generate, its credits are returned. Each account gets a number of free lookbook sets per day (currently 5); further sets use 1 credit each, only after you confirm, and a set that produces no photo is not charged.
You pay for every video we generate, including edits and home products. Scripts we stop in review and videos that fail to generate are free. Our managed (done for you) program is priced separately in the agreement you make with our team.
Payments are processed by Stripe. Prices exclude applicable taxes, which are added where required. Credits never expire and cannot be exchanged for cash.
We may change prices, credit rates and plans. A change applies only to purchases, videos and billing periods after it is shown to you, never to a video already ordered. If you dispute a charge with your bank or card issuer, please contact us first: while a dispute is open we may pause paid features, and if a charge is reversed, the credits or balance it paid for may be removed. Credits cannot be sold or transferred to another account.
6. Refunds and delivery issues
If a delivered video is corrupted, will not play, or clearly does not show the product you submitted, contact service@alvinsclub.ai within 14 days with the video link. After review we will regenerate it or return the credits to your account.
Credit purchases are final: credits, used or unused, are not refunded. Verified billing errors (for example a duplicate charge) are always corrected. Creative preferences or marketing results below expectations are not grounds for a refund. Nothing in these terms limits rights you have under applicable law.
7. Data and privacy
How we collect, use and share information is described in our Privacy Policy, which forms part of these terms.
8. Suspension and termination
You may stop using the service at any time and ask us to close your account. We may suspend access for security risks, unlawful use or material breach, and will explain why where practicable. Closing an account does not cancel credits already used for delivered videos.
We may also suspend or close an account, or a feature such as posting, for non-payment, a reversed charge, a breach of sections 20 or 21, a legal requirement, or a restriction placed on it by a platform or provider. When an account closes, scheduled and automatic publishing stop, connected accounts are disconnected and your content is deleted as described in our Privacy Policy, so download anything you want to keep first. Posts already on a platform stay there until you delete them. Sections that by their nature should continue after an account closes (including payment, ownership, indemnity, disclaimers, limits of liability and disputes) continue to apply.
9. Disclaimers and liability
The service is provided as is and as available. To the extent permitted by law, our total liability for any claim relating to the service is limited to the amount you paid us in the three months before the claim. Nothing in these terms excludes liability that cannot lawfully be excluded.
To the extent permitted by law, we disclaim all warranties not stated in these terms, including implied warranties of merchantability, fitness for a particular purpose, title, non-infringement and accuracy, and we do not promise that the apps or their outputs will be uninterrupted, error-free, lawful for your use or accepted by any platform. We are not liable for content you or your tools publish, for what platforms, AI providers or other third parties do, or for any indirect, incidental, special, consequential or punitive damages, or lost profits, revenue, data, goodwill or followers, even if we were told they were possible. The limit in this section does not limit your payment obligations or your obligations under section 30.
10. Governing law and disputes
These terms are governed by the laws of the State of Wyoming, without regard to its conflict-of-laws rules. Disputes will be resolved in the state and federal courts located in the State of Wyoming. Please contact service@alvinsclub.ai first so we can try to resolve any issue. Mandatory consumer protections and your right to seek remedies through payment providers, regulators or competent courts are not excluded.
11. Changes and contact
We will announce material changes on this page and, where we have your contact details, by email before they take effect. Changes do not apply retroactively to videos already paid for. Contact us by email at service@alvinsclub.ai.
If you keep using the apps after a change takes effect, the changed terms apply to you. If you do not agree, stop using the apps and cancel any subscription before then.
12. Your own models
Accounts that have bought credits can add their own model: 1-3 photos of a real person, used as the person in that account's lookbooks and videos. Creating one costs 10 credits once and is non-refundable; a request that is refused (for example by the photo check below) is not charged.
Before adding a model you must confirm, and you promise, that: the person is 18 or older; you have their written permission to use their likeness to make AI marketing images and videos for your brand, and you can show it if we ask; and the person is not a celebrity or public figure and not someone you are impersonating. We keep a record of what you confirmed and when.
We check the photos automatically and refuse photos without exactly one clearly visible adult, of apparent public figures, and screenshots or watermarked images. The check can be wrong and does not replace your promises above. You are responsible for your use of the person's likeness and for the content you publish, and you will compensate us for claims that arise because a promise above was untrue.
Only your account can use your models. You can delete a model at any time; a model not used for 90 days is deleted automatically. If you are the person shown in content made with our service and did not agree to it, email service@alvinsclub.ai with the link: we will review it promptly, and remove the model and stop its use where your request is valid. We may suspend accounts that misuse this feature.
13. Invite rewards
Verified new users and their inviters each receive 5 in Wallet balance in their respective invitation reward currencies, once per person. Self-invitations and duplicate accounts are excluded. Wallet balances include invitation rewards, earned commissions and top-ups. Currencies are recorded separately, with USD, CAD and EUR supported by default. When the available balance in a currency is at least 50, you may request a withdrawal for review. Pending payments and commissions are not available. Refunds and disputes reduce the balance. AC balances migrated later are not withdrawable for now.
Withdrawals are paid to the PayPal address you give us, or another way our support team arranges with you, after review. You are responsible for any taxes on rewards and commissions you receive. We may change or end the invitation program for future invitations, and may withhold or reverse rewards and commissions obtained through fraud, self-dealing or a breach of these terms.
14. Your own voice
Accounts that have bought credits can add their own voice: a recording of the account holder talking, turned into a digital copy of that voice (a voice clone made by our voice provider, ElevenLabs) and used to voice that account's videos; our AI models still appear on screen. Adding or recording again costs 5 credits once (non-refundable once the voice is made; not charged if it can't be made); videos in your voice cost the same as any video.
Before adding a voice you must confirm, and you promise, that: the voice is your own; you are 18 or older; and you agree that we make and use a digital copy of it for videos made with your account. Never upload anyone else's voice. We keep a record of what you confirmed and when, including after the voice is deleted, as proof of your consent.
If a voice can't be applied to a video, the video is delivered with our model's voice and its page says so. Only your account can use your voice. You can delete it at any time, and a voice not used for 90 days is removed automatically: we stop using it at once, and the copy held by our voice provider is deleted too (usually within an hour). If your voice was used without your agreement, email service@alvinsclub.ai and we will act promptly.
15. Reference videos
When you order a video you can give us a public TikTok video or Instagram Reel link as a reference (YouTube links are not supported yet). We analyze it with AI only to learn its structure: its pacing, the kind of opening it uses, what each shot is for and how it backs up its claims. We do not copy its footage, sound, music or words into your video, the people in it are not shown, and its creator's name or handle is never used. Your video is written from your own product page and made with our AI models. Reading a reference costs extra credits per video (shown before you confirm), returned if the reference can't be read or the video fails. The free trial video can't be a remake. A remake of the same product takes the length nearest the reference's (15 seconds when we don't know it) unless you choose a length, and the price shown follows that length.
These safeguards are automatic and have limits. We remove the creator's handle and the names of people, brands and models that our analysis of the reference mentions before any script is written, and we check the finished script for them and for wording copied from that analysis. The checks compare against our written analysis of the reference, not its original audio, and they can miss a name written like an ordinary word. Review every video before you publish it.
By submitting a reference you confirm that you are allowed to use it this way and that doing so does not break anyone's rights or the rules of the platform it comes from. If you tell us the reference shows your own product and ask us to keep its moves, you also confirm that the product in it is the product you are ordering for and that you have the right to use that video (for example it is yours or you licensed it from the creator). Moves our quality review never allows, moves that do not fit the video's length and parts of the reference our analysis could not read are left out, and the video says which.
Do not use references to imitate a specific creator or to mislead viewers about who made or endorses your video. We may refuse a reference, and we limit how many different references an account can use each day. If you believe a video made with our service copies your content, email service@alvinsclub.ai with both links.
16. Posting to social platforms
LinkedIn, X, Facebook Page and Hashnode posting is available now; direct posting to TikTok, Instagram and YouTube is being rolled out and appears in your studio when it is available to you. You can also post to Instagram through Meta Muse. Where available, you can connect your own TikTok, Instagram, YouTube, LinkedIn or X account, Facebook Page or Hashnode blog and ask us to post to it. We post only to the account you connected and only on your instructions, as described in section 13 of our Privacy Policy: on TikTok, Instagram and YouTube, a video you made with Alvin's Club Studio, after you confirm it; on a Facebook Page, the video, photo post or text post you confirm; on LinkedIn, also text, links, photos or videos you provide, right away or at a time you set yourself; on X, the post you confirm; on Hashnode, an article you approve, or one our SEO/GEO agent publishes after you turn on its automatic publishing. In BrandPilot, your instructions are your approvals and the publishing mode you choose (section 18). You are responsible for what you ask us to post. Connecting is optional and you can disconnect at any time.
When you post through us, you are also using that platform and must follow its rules, which apply between you and the platform: on TikTok, the TikTok Terms of Service (https://www.tiktok.com/legal/page/us/terms-of-service/en), Community Guidelines (https://www.tiktok.com/community-guidelines) and, where you disclose commercial content, the Branded Content Policy (https://www.tiktok.com/legal/page/global/bc-policy/en) and Music Usage Confirmation (https://www.tiktok.com/legal/page/global/music-usage-confirmation/en); on Instagram, the Instagram Terms of Use (https://help.instagram.com/581066165581870) and Community Guidelines (https://help.instagram.com/477434105621119); on YouTube, by using our YouTube posting feature you agree to be bound by the YouTube Terms of Service (https://www.youtube.com/t/terms); on LinkedIn, the LinkedIn User Agreement (https://www.linkedin.com/legal/user-agreement); on Facebook, the Meta Terms of Service (https://www.facebook.com/terms.php) and the Pages, Groups and Events Policies (https://www.facebook.com/policies_center/pages_groups_events); on X, the X Terms of Service (https://x.com/tos); on Hashnode, the Hashnode Terms of Use (https://hashnode.com/terms).
Every video made with Alvin's Club Studio is AI-generated. Where a platform offers an AI-generated content label (TikTok and YouTube), we always apply it and you cannot turn it off; optional "Made with AI" caption wording follows the choices you confirm. You remain responsible for the caption, the privacy and audience settings you choose (including YouTube's "made for kids" setting and TikTok's commercial content disclosure), and for any other disclosures the law or the platform requires. You must have the rights described in sections 3, 12, 14 and 15 to everything in the video you post.
Platforms set their own limits and may reject, restrict, label or remove posts or suspend accounts; we do not control this and do not guarantee that a post will be published, stay online or reach any audience. We limit each connected account to 10 posts a day and may stop posting to an account that a platform has restricted. Trial videos with our watermark cannot be posted to TikTok. If a post's result is unclear (for example the connection dropped while it was being published), we do not post it again automatically; check the platform before retrying.
Posting is not charged. Removing a post from a platform must be done on that platform unless your studio offers a delete option for it.
17. Channel Agent subscriptions (Terms v3)
AC Channel Agent is a subscription for posting to the social channels you connect, separate from Studio credits. Connecting your own channels and accounts is free and does not require a card or a subscription. Personal accounts can connect one TikTok account. Other platforms have no connection cap. Publishing through Channel Agent requires an active subscription or an unexpired free trial. Each plan limits how many accounts you can enable for a single post (currently 3 on Starter, 5 on Pro, and 8 on the 8-account plan). Starter does not include posting to X; Pro and the 8-account plan do. X posts that contain a link are capped each billing month (currently 40 on Pro and 60 on the 8-account plan); further such posts use Studio credits at 1 credit for 2 extra X link posts, after we show your credit balance. A single post may target at most one X account.
A new Channel Agent subscription starts with a free trial of the length shown on Stripe Checkout (7 days unless we display a different length there). Stripe collects your card at the start of the trial and charges it when the trial ends unless you cancel first. After the trial, the subscription renews automatically at the price and interval shown at Checkout until you cancel. You must accept these Terms on Stripe Checkout before the trial starts. We keep a record of that Stripe consent, the time (UTC), the Terms version (v3), and the copy version then in use, for at least three years.
You can cancel in one click from Account → Channel Agent, from the cancel link in your confirmation email, or by typing "cancel" to the Agent. Cancellation is cancel-at-period-end: you keep access until the end of the current trial or billing period, we do not charge you again, and cancelling during a trial means you are never charged. We do not prorate unused time and we do not refund subscription charges because you cancelled. Verified billing errors (a duplicate or wrong charge, a charge without your accepted Stripe Checkout terms consent, or a charge after you cancelled) are reviewed by a person and may be refunded only after that review. Nothing in these terms limits rights you have under applicable law.
18. BrandPilot
BrandPilot runs your brand like a media company: it builds and runs your content matrix across every account and platform you connect, in one voice, on one plan. From the brand brief you give us (for example your positioning, audience, voice, offerings and words to avoid), your website and the sources enabled for your workspace, it proposes a positioning and a plan and writes the posts, articles and video posts for each account. Where enabled, it publishes to X, LinkedIn, TikTok, YouTube Shorts, Instagram and Hashnode, and only to accounts you connected yourself.
Nothing is published without your approval: you approve the plan or individual posts, or you turn on automatic publishing. You choose how approved content goes out: one post at a time, in batches, or automatically. Automatic publishing is a standing permission that you turn on for the accounts, content types and daily limit you choose. While it is on, BrandPilot approves the drafts it prepares for those accounts and content types under your current brief and publishes them on your behalf at their planned time, without asking you again, including drafts of a plan you have not approved yourself; if you also turn on recurring plans or strategy adjustments, it can prepare later plans and adjust the strategy areas you selected and publish them under the same permission. You can change or turn off this permission at any time; posts already published stay on the platform.
Only the workspace owner can approve plans, change brand accounts or set the publishing mode. Where enabled for a workspace, operators designated for it can also open it, edit the brief and drafts, prepare plans and send approved posts.
You are responsible for your brief and for everything you approve or allow BrandPilot to publish, as if you had posted it yourself, including product claims, required disclosures and the platform rules in section 16. Drafts are written by AI and can be wrong, so review them before you approve. Platforms may reject, limit or remove posts; we do not guarantee that a post is published or any reach, sales or other result.
BrandPilot plans. BrandPilot plans are priced by brand profile: one identity (one name and handle) posting on TikTok, Instagram, YouTube Shorts, X, LinkedIn and Hashnode, with one account on each of those platforms. Every plan includes content strategy and planning, not just publishing. Plans are separate from Studio credits and from Channel Agent subscriptions: a BrandPilot plan neither requires nor uses a Channel Agent subscription for BrandPilot posts. Personal covers 1 brand profile for $600/month, Pro up to 5 brand profiles for $4,500/month and Business up to 10 brand profiles for $7,500/month; yearly billing is 20% off twelve monthly payments ($5,760, $43,200 and $72,000 a year). Personal, Pro and Business are all bought through Stripe Checkout. The pricing page and Stripe Checkout show the current prices. There is no Free plan: without a paid plan, BrandPilot does not connect accounts or publish. Each brand profile includes, in each monthly period, 8 (Personal), 12 (Pro) or 16 (Business) standard 15-second Studio videos and 30 posts. Monthly periods start on the day your plan was bought (UTC) and repeat monthly, for yearly plans too. A video counts only once it is ready to post; a failed video or a retake does not count. A post counts when it is approved, and the same post approved for several platforms of one brand profile counts once. Included videos and posts that are not used do not carry over. Extra 15-second videos are $49 each for a brand profile, paid one at a time through Stripe Checkout and added to that profile's current period. Other Studio videos are charged in credits as in section 5, with your confirmation before each order.
Paid BrandPilot plans renew automatically at the price and billing interval (monthly or yearly) shown at Stripe Checkout until you cancel. Before you pay, Stripe Checkout shows the price, the billing interval, that the plan renews automatically and how to cancel, and you must accept these Terms there. We keep a record of that consent, the time (UTC) and the version of these Terms then in effect. For yearly plans we email you a reminder about 30 days before each renewal, with the price, the renewal date and how to cancel. We tell you at least 30 days before a price change applies to your plan; the new price starts at your first renewal after that notice, and you can cancel before then.
You can upgrade a paid plan yourself under BrandPilot → Accounts: to a plan with more brand profiles, or from monthly to yearly billing of the same or a higher plan. Before you confirm, we show the exact amount Stripe will charge, and you must accept these Terms; we keep a record of that consent like the one at Stripe Checkout, and it counts as your Stripe Checkout consent in this section. An upgrade takes effect immediately and the prorated difference is charged at once: for the rest of the current billing period or, when you switch to yearly billing, the yearly price less the unused part of the current period. The upgraded plan then renews at its own price and billing interval. Upgrades change your existing subscription; you are never billed for two plans at once.
You can cancel online at any time in one click under BrandPilot → Accounts. Cancellation takes effect at the end of the current billing period: you keep your plan until then and are not charged again. We do not prorate unused time and we do not refund plan charges because you cancelled. Verified billing errors (a duplicate or wrong charge, a charge without your accepted Stripe Checkout consent, or a charge after you cancelled) are reviewed by a person and may be refunded after that review. If a renewal payment fails, Stripe retries it, and BrandPilot does not publish until it is paid. When a paid plan ends, your brand accounts and drafts stay, but nothing is published until you choose a plan again. Nothing in these terms limits rights you have under applicable law.
19. Accounts and eligibility
The apps are for business use: selling or marketing products, running a brand or business, or creating content professionally. You must be at least 18 and able to make a binding contract. If you use the apps for a company or other organization, you confirm that you may accept these terms for it, and "you" includes it.
Give accurate account details and keep them up to date. Keep your sign-in, API keys and assistant connections secure; you are responsible for all activity under your account, keys and connections. Tell us promptly at service@alvinsclub.ai if you suspect unauthorized use.
You may not use the apps if you are, or act for, a person or organization barred by U.S. or other applicable sanctions or export-control laws, or from a country or region subject to comprehensive U.S. sanctions, and you may not use them to send outputs or technology where those laws forbid.
20. What you publish is your responsibility
Our self-serve apps (Studio, Channel, BrandPilot, SEO/GEO, Chat, and our AI assistant connectors, MCP tools and API) are tools that you direct. We transmit and publish only what you instruct or approve, including under a standing permission you turn on, such as automatic publishing. We do not pre-screen, review, monitor or approve the content you publish or ask us to publish, and, except where the law requires it, we have no duty to do so.
You alone are responsible for everything you submit, generate, approve or publish with the apps, and for making sure it is lawful, accurate and not misleading, does not infringe anyone's rights, follows the rules of each platform, and carries the disclosures the law requires. This includes advertising and consumer-protection law; the U.S. Federal Trade Commission's Endorsement Guides and similar rules elsewhere (for example clearly disclosing paid partnerships, affiliate links and free products, such as with #ad, and not presenting AI-generated people as real customers or reviewers); the rules for regulated products and claims (for example health, supplements, cosmetics, financial products, alcohol and children's products); privacy law for any personal information in your content; and rules on labelling AI-generated content.
Automated checks we run on what our own models produce (for example script and product checks in Studio, or source and quality checks in SEO/GEO) are a quality step on our generated output. They are not a review of your content for legality or platform compliance, they can miss problems, and they are not a promise that any content is lawful, accurate or allowed on a platform.
Although we do not monitor content, we may, without being obliged to, refuse or stop a request, cancel posts that have not gone out yet, turn off automatic publishing, remove content we host, use a platform's delete option where our app offers one, and suspend posting or accounts, when we become aware of a likely breach of these terms or the law, a legal requirement or request, a rights complaint, or a restriction placed by a platform.
Content we are responsible for: when our team makes and publishes content for you under our managed (done for you) program, on accounts we run, each side's responsibilities are those set out in the separate written agreement you make with our team, which controls if it conflicts with these terms.
21. Acceptable use
Do not use the apps to create, publish or promote content or products that: are illegal or promote illegal activity; infringe or misuse anyone's copyright, trademark, privacy or publicity rights; are deceptive or misleading, including fake reviews, testimonials or endorsements, undisclosed paid promotion and false claims about what a product does; harass, threaten, bully or discriminate; are sexually explicit, or sexualize or endanger minors; promote violence, self-harm, terrorism or hate; impersonate a person, brand or organization; contain malware or phishing; or are spam or fake engagement, such as mass-duplicated posts, fake accounts, or bought or artificial views, likes or followers.
Do not misuse the apps: do not get around limits, spending controls, checks or security; probe, scan, overload or attack our systems; access accounts or data you are not authorized to use; scrape the apps or use them to build a competing product; resell or share access except as your plan allows; reverse engineer them except where the law allows; or use them in a way that breaks the usage rules of the AI providers and platforms they rely on.
22. Ownership and licenses
You keep the rights you have in what you give us: product links and information, photos, briefs, recordings, documents, messages and other materials ("your content"). You give us a worldwide, non-exclusive, royalty-free license to host, copy, process, adapt, transmit and display your content, and to let our service providers do so, only to provide, secure and support the apps for you, to publish where you instruct or approve, and as described in our Privacy Policy. This license ends when your content is deleted, except for content already published at your direction and records we keep as our Privacy Policy describes.
As between you and us, we do not claim ownership of the outputs made for your account, and once they are paid for you may use them for any lawful purpose; free outputs, such as a trial video or free lookbooks, may be used within the limits shown for them (for example a watermark). Paying for an output does not give you rights in material that others own, such as music a platform adds or content you supplied without the right to it. Outputs may not be protected by copyright or other rights, may be similar to outputs made for others, and are not exclusive to you. We use your content and outputs to provide the apps to you, not to train AI models, and we show them as examples of our work only with your permission.
We and our licensors own the apps, our software, prompts, templates, website, brands and documentation. Except for the rights these terms give you, you get no rights in them. Alvin's Club and our logos are our trademarks; platform and other brand names belong to their owners and do not imply that they endorse us.
If you send us feedback or suggestions, we may use them without any obligation to you.
23. Copyright and other rights complaints
If you believe content made or published with the apps infringes your copyright or other rights, email service@alvinsclub.ai (subject "Copyright notice") or write to us at 30 N Gould St Ste N, Sheridan, WY 82801, United States, with: your name and contact details; the work or right you say is infringed; the link to the content; a statement that you believe in good faith that the use is not authorized by the owner, its agent or the law; a statement that your notice is accurate and, under penalty of perjury, that you are the owner or authorized to act for the owner; and your physical or electronic signature.
Where we host the content or published it for an account, we may remove or disable it and tell the account holder. The account holder may send us a counter-notice with: their name, address, phone number and signature; the content removed and where it appeared; a statement under penalty of perjury that they believe in good faith it was removed by mistake or misidentification; and their consent to the jurisdiction of the federal court for their address (or, outside the United States, any court where we may be found) and to accept service from the person who complained. A post on a platform is controlled by that platform and can also be reported there. Where appropriate we close the accounts of repeat infringers.
24. Company accounts and members
A company account belongs to the company that opens it. The company is our customer and is responsible for how its members use the apps. Members a company invites or creates work for that company, not as personal accounts, and do not receive personal sign-up credits.
The company's owner can see its members' video records, reviews and spending in the company workspace, sets company limits and member budgets, approves or returns the videos members submit, and can suspend or remove members. Members see only what their role allows, and cannot see each other's work unless the company shares it.
Company work is paid from the company wallet within each member's budget: holds, charges and refunds go to the company wallet, not to a member's personal balance. The company is responsible for all charges its members make. When a member leaves or is removed, the company's work stays with the company.
25. Insight and business data
Insight and other data features show reports, analysis and recommendations from the business data and commerce reports you are allowed to see under your account and company permissions, and from sources you connect. They do not change your stores or accounts unless a feature says so and you confirm.
Reports and recommendations can be incomplete, delayed or wrong. They are not financial, legal, tax or investment advice and are not a promise of any result, so check them before you rely on them.
26. Merchant Desk and electronic signatures
Merchant Desk lets merchants and our team manage merchant information and, where offered, review and sign agreements electronically.
By signing electronically you agree to use electronic records and signatures and to receive the agreement electronically. Where the law allows, an electronic signature has the same legal effect as a signature on paper, under the U.S. Electronic Signatures in Global and National Commerce Act (E-SIGN) and the Uniform Electronic Transactions Act as adopted by the applicable state, or, where the agreement chooses Hong Kong law, the Electronic Transactions Ordinance (Cap. 553). You confirm that you are authorized to sign for the business named in the agreement. If you do not want to sign electronically, do not sign; contact us before signing to arrange another way.
As evidence of signing we record the signer's account, email, name, title, typed name and any drawn signature, the time, IP address and browser, the consent given, a recent email verification and a fingerprint (hash) of the document signed. You can download the signed agreement or ask service@alvinsclub.ai for a copy, including on paper. Withdrawing consent does not affect agreements already signed. Each signed agreement sets its own terms and governing law and controls over these terms if they conflict.
27. AI assistants, connectors and API
When you connect an AI assistant (for example ChatGPT, Claude, Grok or Meta Muse) or use our API or MCP tools, the assistant or your software acts for your account within the access you grant, including actions that use credits, or publish once you confirm or under a standing permission you turned on. You are responsible for those actions as if you had taken them yourself. The assistant's own terms and privacy policy apply to your use of it.
We set rate and usage limits and may change them, and we may revoke keys or tokens that are exposed, misused or unused. Do not share keys, put them in public code, or use the API to give others access to the apps.
28. Changes, early access and availability
We may add, change or remove features, limits, AI providers and supported platforms. Features labelled early access, beta or preview may change or end, may not work as described and may have extra limits. We work to keep the apps available but do not promise that they will be uninterrupted, error-free or available in every country; maintenance, and outages at our providers or platforms, can interrupt them.
The apps rely on and connect to services we do not control, such as social platforms, AI providers, Stripe, Shopify, Google and your AI assistant, whose own terms govern your use of them. We are not responsible for their availability, actions or changes, including when a platform rejects, removes, labels or limits content or suspends an account.
29. Managed services and other agreements
Our managed (done for you) program, Merchant Desk agreements and other written agreements signed with our team set their own terms for what they cover; where such an agreement conflicts with these terms, the agreement controls. These terms, our Privacy Policy and the terms shown when you buy or subscribe are otherwise the entire agreement about the apps.
30. Indemnity
You will defend, indemnify and hold harmless FUTUREVERSE TECHNOLOGIES LLC, its affiliates and their officers, employees and agents against all claims, demands and proceedings by third parties or authorities, and the resulting losses, liabilities, damages, fines, settlements, costs and expenses (including reasonable legal fees), arising from: your content; content you generate, approve, publish or have us publish, including through automatic publishing or an assistant; your products and product claims; your use of the apps or of connected platforms; your breach of these terms or the law; or your infringement of anyone's rights; except to the extent a loss is caused by our own breach of these terms, negligence or wilful misconduct. We will tell you about a claim promptly and may take part with our own counsel. You may not settle a claim in a way that admits fault for us or imposes obligations on us without our written consent.
31. General
You may not transfer these terms without our consent; we may transfer them to an affiliate or as part of a merger, acquisition or sale of assets. Neither side is responsible for delays or failures caused by events beyond its reasonable control, such as outages of providers or platforms, natural disasters, war or government action. If a provision is unenforceable, the rest stays in effect. Not enforcing a provision is not a waiver. There are no third-party beneficiaries.
We send notices by email to your account address or in the apps; send notices to us at service@alvinsclub.ai and FUTUREVERSE TECHNOLOGIES LLC, 30 N Gould St Ste N, Sheridan, WY 82801, United States. These terms are written in English; translations are for convenience and the English version controls if they differ.
32. SEO/GEO
SEO/GEO plans and writes articles for the websites you connect and, after you approve them or once you turn on automatic publishing, publishes them to the blog, store or accounts you chose (for example your Shopify store, a Hashnode blog or LinkedIn). If you turn on automatic product SEO for a connected Shopify store, it fills in missing search titles and descriptions of your products from their own product details; it does not overwrite search text you wrote. It measures results with the search data you connect, such as Google Search Console. Search rankings, traffic and AI search mentions depend on others and are not promised. You are responsible for what it publishes or changes under your permission (section 20), and you can pause it at any time.
33. Full SEO/GEO diagnosis report
The full SEO/GEO diagnosis report is a one-time purchase, separate from SEO/GEO plans and Studio credits. It covers the website you name at checkout and includes a competitor comparison, keyword and question demand, page-by-page technical issues, the questions where AI answers cite others instead of you, a 90-day action plan and one walkthrough call. We prepare it from our measurements and a person on our team reviews it before we deliver it by email and in your account, within 5 business days of payment. Its findings describe your website at that time; search rankings, traffic and AI answers depend on others and are not promised. The free diagnosis on our site is a shorter automated check and costs nothing.
The report costs $1,500, charged once at Stripe Checkout, where you must accept these Terms; we keep a record of that consent, the time (UTC) and the version of these Terms then in effect. If you subscribe to SEO Business or Business Plus on the same account within 30 days after we deliver the report, the $1,500 is credited in full against your first payment of that plan. The credit is applied automatically at Checkout, once per report; it has no cash value, cannot be transferred and ends if the report is refunded.
The report is non-refundable once paid, except for a duplicate or wrong charge or a charge without your accepted Stripe Checkout consent, a report we have not delivered within 5 business days of payment (refunded on request), where the law requires a refund, or where we decide to refund at our discretion. A person reviews every refund request. Nothing in these terms limits rights you have under applicable law.